Contact Us

Which department would you like to reach?

Mortgage Questions

Please fax the following information to +1 (888) 411 7584 or email to mortgagechange@couchbraunsdorf.com
  1. Closing date (current date if not specified, or does not exist)
  2. Mortgage Clause
  3. Insured Name
  4. Insured Address
  5. Who is requesting the EPI?
  6. Where should we send this information?


Billing Questions

Contact customer support by telephone @ +1 (800) 223 5433 extension 720



Policy Changes and Corrections

Contact customer support by telephone @ +1 (800) 223 5433 extension 720



Replacement Cost and Rate Questions

Contact customer support by telephone @ +1 (800) 223 5433 extension 720



Coverage Related Questions

Contact customer support by telephone @ +1 (800) 223 5433 extension 720

Employee Benefit Plans or Individual Health Insurance

Contact +1 (800) 223 5433 extension 397 or 342

Life/Disability/Longer Term Care Insurances

Contact +1 (800) 223 5433 extension 385 or 397

For Attorneys with a Bar Association Life and/or Disability Plan

Contact +1 (800) 223 5433 extension 342 or 397

For Employees of the State of NJ with payroll deducted benefits

Contact +1 (800) 223 5433 extension 342 or 397

For questions regarding Professional Liability

Please call +1 (800) 223 5433 extension 518

For questions regarding the Zurich LPL program in VA, DC, MD, NJ, NY, PA, CT, or MA

Please call +1 (800) 952 3231

For certificates of insurance

Please send your request to Retailpro@couchbraunsdorf.com or Fax +1 (908) 580 1587 * please include the name of the certificate holder and their address

For questions regarding your premium financing

Please call First Insurance Funding at +1 (800) 728 7255 or go to www.firstinsurancefunding.com

Phone

+1 (800) 409 6660

Fax

+1 (800) 409 6661

If your insurance policy is with one of the following carriers please use their corresponding service phone number:

C.N.A. (866) 262 6132
Hanover (866) 845-1911
Peerless (866) 546-7509
Selective (866) 267-1371
The Hartford (800) 962-6170
Travelers (888) 661-3938

Certificate Requests

Please email certificates@couchbraunsdorf.com

Claims Questions

Click here for a complete carrier contact list

For General Questions or Service Requests

Call us (908) 360-4805
Email us select@couchbraunsdorf.com

Manager contact information:

Position Name Phone Fax Email
Commercial Lines New Business Manager Alex Mercedes (908) 660-0228 (908) 393-7992 amercedes@couchbraunsdorf.com
Commercial Lines Service Manager Lawrence Evans (908) 660-0251 (908) 393-7933 levans@couchbraunsdorf.com
Carrier Phone Number
AIG 888-760-9195
Allstate 800-255-7828
American Commerce 877-224-5677
Andover (Cambridge, Bay State & Merrimack) 800-223-5433
Cabrillo/Spinnaker 866-482-5246
Chubb 800-252-4670
Cincinnati 877-242-2544
CNA 877-262-2727
Cumberland 800-232-6992
Encompass 800-588-7400
Farmers Insurance Group 800-435-7764
First American 888-922-5344
FMI or Franklin Mutual 800-842-0551
Foremost 800-527-3907
Guard (CL & PL) 888-639-2567
Hanover 800-628-0250
Hartford 877-805-9918
Heritage 855-415-7120
Kingstone 866-287-1480
Merchants 800-952-5246
Metlife 800-854-6011
Narragansett 800-343-3375
Nat Gen/NJ Skylands 844-287-2236
Nationwide/Harleysville 877-669-6877
Nazareth Mutual 800-321-6783
Norfolk & Dedham 800-688-1825
Peerless (OCG & Excelsior) 800-522-7152
Penn National 800-374-4990
Philadelphia Contributionship 866-354-0153
Philadelphia Insurance Company 800-759-4961
Plymouth Rock (Palisades) 877-725-6423
Preferred Mutual 800-333-7642
Progressive 800-776-4737
Providence Mutual 877-763-1800
Safeco 800-332-3226
Selective 866-455-9969
Selective Flood 877-348-0552
State Auto 877-722-5246
Stillwater 800-220-1351
Tower 888-856-5522
Travelers Commercial 800-238-6225
Travelers Personal 800-252-4633
UPC 888-256-3378
Utica 800-216-1420
Zurich 800-832-7839
Direct: 908-660-0275

Fax: 908-393-7912

Email: msewell@couchbraunsdorf.com